Returns Policy
It is my goal to provide you with high quality products you will love and a pleasant and enjoyable shopping experience. I sincerely hope you are 100% satisfied with your purchase from Teigan Draig Collection. If you are in any way dissatisfied with the products you receive from me, please contact me and I will do my absolute best to resolve your issue. If returning your item becomes necessary, please see my Return Policy below.
Custom Products
I do not accept returns or offer refunds on any custom products. A custom product is any product that is crafted, created, or sent to print (Fine Art prints) after it is purchased, or a product that is crafted or created to the customer's specifications (custom jewelry or Mala beads). If your item arrives damaged, please take clear photos of the packaging and contents, and then email me at Teigandraigcollection@gmail.com.
Custom products are as follows:
*Bath & Body Products
All Bath & Body products are made fresh to order. For sanitary reasons, I am unable to accept returns or offer refunds on any bath & body products. If you are are dissatisfied with your skincare product, please contact me and I will attempt to resolve your issue.
Metaphysical Shop Items
Returns on Metaphysical Shop items are individual to each product.
Metaphysical Shop items that may NOT be returned or refunded are as follows:
If you are in any way dissatisfied with any of the above items, please contact me and I will do my best to resolve your issue.
Metaphysical Shop items that ARE accepted for return or refund are as follows:
Returns on the above listed returnable items are accepted within 14 days of receipt of your order. Please contact me within 3 days to discuss your return. Item must be in original, undamaged condition. You will be refunded the total purchase price of the item you are returning minus a 30% restocking fee. Return shipping is buyers responsibility. If you have any questions or concerns about my return policy, please email Teigandraigcollection@gmail.com before placing your order.
Apparel & Accessories, Housewares
Apparel & Accessories, and Housewares items are designed in-house by Teigan Draig Collection and are printed, fulfilled, and shipped by a production partner. If you are dissatisfied with the apparel, accessories, or housewares order you receive, please contact me within 3 business days. Returns and replacements on these items are handled on a case by case basis. For defective or incorrect items (item arrives damaged or is the wrong size/color) returns are usually not necessary, and a replacement will be shipped to you.
Custom Products
I do not accept returns or offer refunds on any custom products. A custom product is any product that is crafted, created, or sent to print (Fine Art prints) after it is purchased, or a product that is crafted or created to the customer's specifications (custom jewelry or Mala beads). If your item arrives damaged, please take clear photos of the packaging and contents, and then email me at Teigandraigcollection@gmail.com.
Custom products are as follows:
- All Bath & Body products*
- Home Decor (including Fine Art prints)
- Custom Order Jewelry & Mala Beads
- Voice of Nature Empowerment Cards Oracle Deck
- Intuitive Card Readings
*Bath & Body Products
All Bath & Body products are made fresh to order. For sanitary reasons, I am unable to accept returns or offer refunds on any bath & body products. If you are are dissatisfied with your skincare product, please contact me and I will attempt to resolve your issue.
Metaphysical Shop Items
Returns on Metaphysical Shop items are individual to each product.
Metaphysical Shop items that may NOT be returned or refunded are as follows:
- Snake Skin
- Conjure oils
- Intuitive Card Readings
- Fine Art prints (If your item arrives damaged, please contact me for a replacement.)
- Spirituality classes
- Voice of Nature Empowerment Cards Oracle Deck
If you are in any way dissatisfied with any of the above items, please contact me and I will do my best to resolve your issue.
Metaphysical Shop items that ARE accepted for return or refund are as follows:
- Smudge Shells
- Crystals
- Handmade jewelry
- Mala Beads (Excludes custom ordered Mala Beads)
Returns on the above listed returnable items are accepted within 14 days of receipt of your order. Please contact me within 3 days to discuss your return. Item must be in original, undamaged condition. You will be refunded the total purchase price of the item you are returning minus a 30% restocking fee. Return shipping is buyers responsibility. If you have any questions or concerns about my return policy, please email Teigandraigcollection@gmail.com before placing your order.
Apparel & Accessories, Housewares
Apparel & Accessories, and Housewares items are designed in-house by Teigan Draig Collection and are printed, fulfilled, and shipped by a production partner. If you are dissatisfied with the apparel, accessories, or housewares order you receive, please contact me within 3 business days. Returns and replacements on these items are handled on a case by case basis. For defective or incorrect items (item arrives damaged or is the wrong size/color) returns are usually not necessary, and a replacement will be shipped to you.